Charleson Black Cab Company Reviews

This service was perfect for our trip to Charleston. They were extremely punctual and communicative throughout the entirety of the trips. Our group even booked same day and they were available and very helpful. Would highly recommend to anyone in the area!

Excellent car service! Very timely, helpful, and was an absolutely seamless experience. Will use time and time again when in Charleston!

Such a fun experience! We celebrated a bride-to-be with the "sippin' tour" and LOVED it! Alex was an AMAZING tour guide. He gave historical facts, treated us with champagne, charcuterie, pretzels, and frose` shots, and was genuinely kind. We felt well taken care of and thoroughly enjoyed our time! 10/10 would recommend!

10/10 would recommend and use again. They were on time and the bus was clean. The driver was great, and Matt who helped me book was a pleasure to work with!

Couldn't ask for better quality service and vehicle! Our driver was polished, professional and very courteous. The vehicle was new, clean and luxurious. A great experience all around, and would recommend Charleston Black Cab Co. for your visit to Charleston.

Excellent driver, highly professional that provided a great experience for my wife's bday!

Another year visiting Charleston and another year using Charleston Black Cab Company for our transportation. I cannot say enough wonderful things about their service...
1). Easy and pleasant reservation experience
2). 48 hour trip text reminder
3). Direct line to driver
4). Always on time
5). Beautuful, luxury vehicles in pristine condition
7). Drivers are very friendly and we always feel safe.
To sum it up...this is our sevent year using them...you absolutely can't go wrong with their transportation services for everything...we highly recommend Charleston Black Cab Company!

We used the Black Cab Company for a bachelorette trip in Charleston and it was a 10/10 experience!!! They were extremely timely, communicative, and accommodating to whatever we needed. They were extremely easy to book and work with, and I will definitely recommend them to anyone else I know who is looking for a party bus service! They have a wide range of cars available, and they are all extremely spacious with a nice interior and a great surround system. Definitely book!!

Highly professional service. Driver was awesome, punctual, and super accommodating. Vehicle was spotless with an awesome sound system. I would highly recommend!

Dependable and professional with a great fleat of vehicles. Affordable as well, we had a great time, 10/10 stars!

Monica was the best! 10 out of 10!

5+ stars. On time, good communications, extremely polite, very clean vehicle. Drove safely, got us to our destination with no fuss and no muss. Will rebook.

Prompt, clean, friendly and professional

This review does not reflect services provided, as none have been, but their policy and customer service. We reserved a large bachelorette party to take a tour. Due to the current situation, the island this group was staying at has been literally been shut down, so lodging has been lost. With the mandate to shelter in place and lost lodging, the trip was required to be canceled. Since cancelling, ALL other venues booked for the trip have been understanding, and pleasant to work with, offering full refunds due to the situation, and emphathized with our situation. However, Charleston Black Cab Company is only sternly offering a gift certificate for the refund, despite calling and explaining our situation. We live in the Midwest, so their gift card option has zero value. There was also a smart remark made that we could sell that gift card, which was not appreciated. While neither party is at fault, they are keeping a large deposit (>600) while providing no services.

Amazing experience! Friendly staff and highly professional! They were easy to communicate with, timely, and offered great recommendations for our party of 12!

I loved loved Monica with the company! As well as everyone — but she was the most polished and sociable! My luggage was delayed and she waiting for it with me like a champ. And she even knew how to install the car seat for my 2-year-old very well! Highly impressed with the company

We have been very satisfied with the party bus from Charleston Black cab company. We rented a party bus for two days. They have been very professional from the time of booking to answering any questions. The drivers are very professional and on time. Overall a wonderful experience. We will definitely book with them again for our future events.

I used Charleston Black Cab Company for transportation for my wedding party to our photo location and then to our ceremony site. We had the rental for about 2 hours. LaDonna our driver arrived early and got us to and from our location safely. The bus was clean, had stellar AC, and made for a great party atmosphere. I will definitely use their services again if needed.

We used Charleston Black Cab Services from my daughter’s wedding at The Island House to downtown Charleston. They were prompt, courtesy, the bus was clean and in good condition. I highly recommend them to anyone needing transportation.

Great service and professional drivers. Would highly recommend

Car service was on time, clean, and comfortable. It was extremely easy to communicate and the company was very proactive in providing confirmation, driver information, and updates upon arrival. It was also very fair in terms of cost and easy to add stops to your trip if necessary.

This company deserves their high ratings. Our flight to Charleston was cancelled and we were put on different flights with numerous delays. They kept in touch with us and our driver was waiting for us. Also on our return, the driver picked us right on time even though my phone was on flight mode and they could not reach me. This company really cares and provides excellent service. Thanks John and Frank and everyone else at Charleston Black Cab.

Great vehicle and driver. I was very pleased with the customer service and had to change the vehicle and time with out much notice and was accommodated. driver arrived on time and was professional.

We almost got stranded at a winery in Charleston, but luckily we called Charleston Black Cab Company and they were able to send us a driver to pick us up. He was about 15 minutes late, but he gave us the courtesy of texting us to let us know and we were totally fine enjoying an extra glass of wine while we waited.